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Park & Pickup Service*

You can put library materials on hold online or over the phone and then pick them up from our walk-up check-out desk.

The Park & Pick-Up service lets you order books online or by phone and make an appointment to pick them up at a table just outside the library branch. See an infographic about Park & Pickup

How to place a hold online

  • Place a hold by logging on to the library’s catalog
  • Log into your account by selecting “My Account” then “Log In/Register”. Your PIN is the last 4 digits of the phone number that you registered with us.
  • Use the search bar to find the titles of books, DVDs, and audiobooks. For faster fulfillment, limit your search to Moreno Valley libraries only.
  • Click on the Place Request button to the right of the desired item.
  • If not already set, choose which Moreno Valley library location is more convenient for you as your pickup location.
  • Click ‘Submit request’.
  • You’re all set! You are allowed to request up to 10 items per library card.

If you need help accessing your account or would like further assistance placing a hold, call 951.413.3880, 951.413.3761 or 951.413.3670 and a library representative will talk to you about your needs and place the hold for you. You can also email questions, comments, and suggestions to Staff will be available to answer your questions during our regular hours of service.

How to pick up

  • You will receive a notification based on your preference (Phone call, text message or email).
    Remember, your materials will not be available for pick-up until you receive that notice.

    Call to change your preferred method of contact.
  • Call the library during our open hours to book your pick-up appointment.
  • Hours for Pick-up are: 

    Main Library — 951.413.3880

    • Mon. - Thur., 9 a.m. - 8 p.m
    • Fri., 9 a.m. - 6 p.m
    • Sat., 9 a.m. - 5 p.m
    • Sun., 12 noon - 5 p.m.

    Mall Branch — 951.413.3761

    • Mon. - Fri., 11 a.m. - 8 p.m.
    • Sat. 11 a.m. - 6 p.m.

    Iris Plaza Branch — 951.413.3670

    • Mon. - Fri., 10 a.m. - 8 p.m
    • Sat., 10 a.m. - 6 p.m.
  • To pick up your materials, please keep in mind that you are REQUIRED to wear a face covering and practice safe physical distancing on City property. Don’t forget to bring your library card!
  • During a facility closure, the inside of the Library will not be accessible to the public for any purpose.
  • Return all library items only through the return slot at the Main Library's front entrance or to the return bin at the Iris Plaza Branch.
  • We cannot accept donations at this time.