The Moreno Valley Utility provides safe, reliable, and economical public electric service with a focus on innovative customer solutions, infrastructure enhancement, community development, and environmentally responsible resource management.
Contacts
Payment Center Hours
- Mon - Thurs: 7:30 am - 5:30pm
- Friday: 8 am -5 pm
Check it Out...
Report/View an Outage
If you experience a power outage, or want to request street light maintenance, report it online:
Report an Outage
View an Outage
New MVU App
Pay your bill, start or end service from the your mobile device with the MyMVU Smart Portal app.
Get Involved
We have openings on the Utilities Commission. Get the details...
Paying Your Bill
You can pay your MVU bill five ways:
- In person at the Payment Center
- By mail
- By phone: 1-844-527-3053
- Through MyMVU Smart Portal
- Online:
Services & Info
Starting Service
Reside within the MVU service area? Here's how you can start electric service.
Solar Interconnection
MVU has solar incentive programs for residential and commercial clients.
Efficiency Programs
MVU has rebates to help residents and commercial clients save money on efficient devices.
Payment Programs
MVU has plans to help with your bill including level pay, medical baseline, and energy bill assistance.
Electric Vehicles
See the incentives and support for electric vehicles in Moreno Valley.
News & Publications
Billing Delays
The City of Moreno Valley is aware of recent billing complications that are causing concern for our customers. These complications are due to replacing the utility billing system and implementing our new automated meter reading system. Learn more about the billing delays
COVID-19, MVU, and You
In the interest of our customer's safety and the safety of our employees, masks are required to be worn inside the MVU payment center located at: 14331 Frederick Street, Suite 2, Moreno Valley.
The Mayor and City Council have unanimously approved a Covid-19 Utility Assistance program for Moreno Valley Utility (MVU) electricity customers. Learn more and apply for the COVID-19 Assistance Program
MVU SCAM ALERT: SCAM CALLS TARGET MVU CUSTOMERS
Scammers continue to target utility customers. Typically, they pose as utility "collection" employees and threaten to disconnect electric service unless a payment is made immediately using a pre-paid cash card or other quick method. This is a scam. We don't want you to fall victim to it.
Learn more about scam calls and what to do about them
MVU Annual Report
See how MVU plans to expand services in the City while maintaining core values, service, and managing potential threats.
See the Annual Report
MVU Business Newsletter
Watts Up, the MVU Business newsletter has information about solar programs, discounts and more.
See the Fall issue
MVU Residential Newsletter
Current Energy, the MVU newsletter for residents, is a great way to be informed about MVU programs, policies and programs.
See the Winter issue
About MVU
Moreno Valley Electric Utility (MVU) was established in 2001 as a publicly-owned utility to serve the growing City of Moreno Valley.
The rapid growth of the utility over the last few years has placed MVU in a position to successfully contribute to the economic development goals of the City, helping to attract world-class businesses to the area.
Learn more about MVU...
Service Area
Click on the map to see a detailed view. 